Our services
We specialize in providing high-quality new and used shipping containers for global distribution. Our offerings include custom-built containers ideal for offices, homes, roadside businesses, and more. Additionally, we transform containers into secure, livable spaces, perfect for housing or temporary stays. With a focus on durability, versatility, and customer satisfaction, we deliver innovative container solutions tailored to meet diverse needs worldwide. Trust us for reliable, cost-effective container solutions.
Refund Policy
We strive to provide a seamless experience for all of our customers. However, due to the nature of our products and the logistics involved, we have outlined the following guidelines for returns, exchanges, and cancellations to ensure clarity and efficiency.
Return & Exchange Requests
All return and exchange requests must be submitted within one business day of receiving the shipping container at your specified delivery address. This applies to both direct deliveries and orders picked up from our depot. This time-sensitive policy is in place due to the strict return requirements enforced by container depots and ports.
For a return or exchange to be eligible, the following conditions must be met
– Unaltered Condition: The container must be in the same condition as it was at the time of delivery, with no signs of damage, wear, modifications, or installation of any components.
– Original Components Intact: All original hardware, vents, and door seals must be included, and the unit identification numbers (BIC codes) must remain visible on all sides of the container.
Refund Process
Once your return is approved, a refund will be processed within two business days, and you will receive a confirmation email. Please note that credit card refunds may take an additional 3-10 business days to reflect in your account, depending on your card issuer.
Important: Containers cannot be returned without prior authorization. Returns must be made to the original depot or port from which the container was shipped.
Undeliverable Orders
Before shipment, we encourage customers to review our delivery guidelines carefully. Orders deemed undeliverable due to incorrect delivery site measurements or other issues will be subject to additional fees, including restocking, cancellation, trucking, depot, and bank charges.
To avoid delivery issues, we suggest measuring the delivery site in advance to ensure that the container will fit. If you have any doubts about the site’s accessibility, please send photos and videos to our support team for evaluation before the container is shipped.
International Returns & Exchanges
Shipping containers delivered internationally are not eligible for returns or refunds. However, we offer an international warranty. If you need to file a warranty claim, please contact us with the relevant details.
Shipping Errors
While we strive for accuracy, shipping errors can occasionally occur. If a mistake is made on our part, we will cover the costs associated with returning the incorrect item and reshipping the correct one. Please contact us immediately if you notice any discrepancies with your order.
Defects and Damaged Containers
We recommend that you inspect your container upon delivery. If you notice any defects or damages, please contact us right away. For us to process a claim, we ask that you provide detailed photographs or videos of the damage, including the unit identification number (BIC code), which can be found on all sides of the container.
Warranty Returns
For returns related to warranty claims. Please note that warranties do not cover damages resulting from normal wear and tear or customer negligence.
We are committed to providing our customers with the best possible service and ensuring that any issues are resolved in a timely and efficient manner. If you have any questions or concerns regarding our return, exchange, or warranty processes, please do not hesitate to contact our team.
Shipping Container Solutions
Shipping containers are readily available for purchase in my area, and our services ensure a seamless and secure experience for clients, whether local or remote. As experts in the container and container home industry, we specialize in providing high-quality shipping containers tailored to meet the specific needs of each customer. With our efficient process, clients can confidently acquire containers, whether for residential, commercial, or storage purposes, knowing they are receiving top-notch products and reliable service, no matter their location.